{"xsrfToken":"918c580b3c5ff63a8a23085e0afa189c8057f380_lout","branding":{"id":"8","key":"gdac","name":"Soporte de Invox Medical","portalBaseUrl":"/servicedesk/customer/portal/8","logoUrl":"/rest/servicedesk/1/customer/viewport-resources/portal-logo/8/8","theme":{"headerBGColor":"#ffffff","headerLinkColor":"#292929","headerLinkHoverColor":"#4021c2","headerLinkHoverBGColor":"#4021c2","headerBadgeColor":"#4021c2"}},"helpCenterBranding":{"logoUrl":"https://api.media.atlassian.com/file/0de18910-4a7c-4c4a-ba54-b65644df2ff5/image/cdn?token=eyJhbGciOiJIUzI1NiJ9.eyJpc3MiOiIwNmE1MTA3Yy1lMDY3LTRlNjQtOTAxOC0zNjZlNGNiYzRlMGIiLCJhY2Nlc3MiOnsidXJuOmZpbGVzdG9yZTpmaWxlOjBkZTE4OTEwLTRhN2MtNGM0YS1iYTU0LWI2NTY0NGRmMmZmNSI6WyJyZWFkIl19LCJleHAiOjE3NzkzMzkyODUsIm5iZiI6MTc3OTMzODY4NX0.C3GQeimEX1RGvJJ3GYOhl19YW-9DOXybrEez1E0qf7c&client=06a5107c-e067-4e64-9018-366e4cbc4e0b&mode=fit","logoId":"0de18910-4a7c-4c4a-ba54-b65644df2ff5","isLogoAvailable":true,"helpCenterTitle":"Welcome to Invox Medical Support portal","sharedPortalName":"Invox Medical Support","userInitialAnnouncementHeader":"","userInitialAnnouncementMessageWiki":"","translations":{"pt-PT":{"helpCenterTitle":"Bem-vindo ao portal de suporte da Invox Medical","sharedPortalName":"Suporte Invox Medical","localeDisplayName":"Portuguese (Portugal)"},"en-US":{"helpCenterTitle":"Welcome to Invox Medical Support portal","sharedPortalName":"Invox Medical Support","localeDisplayName":"English (United States)"},"es-ES":{"helpCenterTitle":"Bienvenido al portal de soporte de Invox Medical","sharedPortalName":"Soporte Invox Medical","localeDisplayName":"Spanish (Spain)"}},"canEditAnnouncement":false,"siteDefaultLanguageTag":"en-US","userLanguageTag":"en-US","portalThemeColor":"#4b27e4","helpCenterTitleColor":"#000000","bannerMediaApiUrl":"https://api.media.atlassian.com/file/826d0688-d3bf-44f6-9219-f7596bd52a39/image/cdn?token=eyJhbGciOiJIUzI1NiJ9.eyJpc3MiOiIwNmE1MTA3Yy1lMDY3LTRlNjQtOTAxOC0zNjZlNGNiYzRlMGIiLCJhY2Nlc3MiOnsidXJuOmZpbGVzdG9yZTpmaWxlOjgyNmQwNjg4LWQzYmYtNDRmNi05MjE5LWY3NTk2YmQ1MmEzOSI6WyJyZWFkIl19LCJleHAiOjE3NzkzMzkyODUsIm5iZiI6MTc3OTMzODY4NX0.WfrLN9jbkfF8q1KAOClsUtIZn84af66niFxwqnsJXug&client=06a5107c-e067-4e64-9018-366e4cbc4e0b&height=300&mode=fit","bannerMediaApiFileId":"826d0688-d3bf-44f6-9219-f7596bd52a39","useDefaultBanner":false,"isBannerAvailable":true,"topBarColor":"#4b27e4","topBarTextColor":"#4b27e4","hasTopBarBeenSplit":true},"portal":{"id":"8","key":"gdac","projectId":10017,"serviceDeskId":8,"name":"Soporte de Invox Medical","description":"","portalBaseUrl":"/servicedesk/customer/portal/8","reqTypes":[{"id":"51","name":"Soporte técnico","descriptionHtml":"","callToAction":"Soporte técnico","introHtml":"<p>¿Necesitas ayuda para instalar, configurar o resolver problemas? Selecciona esta opción para solicitar asistencia.</p>","icon":10520,"iconUrl":"https://vocali.atlassian.net/rest/servicedeskapi/requesttype/icon/type/SD_REQTYPE/id/10520","groups":[22],"key":""},{"id":"94","name":"Chat","descriptionHtml":"<p>Requests created by chat</p>","callToAction":"Chat","introHtml":"<p>Requests created by chat</p>","icon":10541,"iconUrl":"https://vocali.atlassian.net/rest/servicedeskapi/requesttype/icon/type/SD_REQTYPE/id/10541","groups":[],"key":""},{"id":"56","name":"Informar de un error","descriptionHtml":"","callToAction":"Informar de un error","introHtml":"<p>Cuéntanos que problemas estás teniendo.</p>","icon":10545,"iconUrl":"https://vocali.atlassian.net/rest/servicedeskapi/requesttype/icon/type/SD_REQTYPE/id/10545","groups":[],"key":""},{"id":"67","name":"Instaladores INVOX Medical","descriptionHtml":"","callToAction":"Instaladores INVOX Medical","introHtml":"<p>Solicitud de instaladores de INVOX Medical</p>","icon":10550,"iconUrl":"https://vocali.atlassian.net/rest/servicedeskapi/requesttype/icon/type/SD_REQTYPE/id/10550","groups":[],"key":""},{"id":"54","name":"Otras preguntas","descriptionHtml":"","callToAction":"Otras preguntas","introHtml":"<p>¿No ves lo que estás buscando? Elige esta opción y te ayudaremos.</p>","icon":10549,"iconUrl":"https://vocali.atlassian.net/rest/servicedeskapi/requesttype/icon/type/SD_REQTYPE/id/10549","groups":[],"key":""},{"id":"53","name":"Preguntas acerca de la prueba del producto","descriptionHtml":"","callToAction":"Preguntas acerca de la prueba del producto","introHtml":"<p>¿Estás probando nuestro producto y deseas obtener más información? Selecciona esta opción y estaremos encantados de responder a tus preguntas.</p>","icon":10541,"iconUrl":"https://vocali.atlassian.net/rest/servicedeskapi/requesttype/icon/type/SD_REQTYPE/id/10541","groups":[],"key":""},{"id":"52","name":"Preguntas sobre la concesión de licencias y la facturación","descriptionHtml":"","callToAction":"Preguntas sobre la concesión de licencias y la facturación","introHtml":"<p>Elige esta opción si tienes preguntas sobre la concesión de licencias o la facturación.</p>","icon":10536,"iconUrl":"https://vocali.atlassian.net/rest/servicedeskapi/requesttype/icon/type/SD_REQTYPE/id/10536","groups":[],"key":""},{"id":"58","name":"Proponer mejoras","descriptionHtml":"","callToAction":"Proponer mejoras","introHtml":"<p>¿Ves algo que podamos hacer mejor? Somos todo oídos.</p>","icon":10539,"iconUrl":"https://vocali.atlassian.net/rest/servicedeskapi/requesttype/icon/type/SD_REQTYPE/id/10539","groups":[],"key":""},{"id":"55","name":"Solicitud enviada por correo electrónico","descriptionHtml":"","callToAction":"Solicitud enviada por correo electrónico","introHtml":"<p>Solicitud recibida desde tu canal de asistencia por correo electrónico.</p>","icon":10527,"iconUrl":"https://vocali.atlassian.net/rest/servicedeskapi/requesttype/icon/type/SD_REQTYPE/id/10527","groups":[],"key":""},{"id":"57","name":"Sugerir una nueva característica","descriptionHtml":"","callToAction":"Sugerir una nueva característica","introHtml":"<p>Haznos saber cual es tu idea para una nueva característica.</p>","icon":10535,"iconUrl":"https://vocali.atlassian.net/rest/servicedeskapi/requesttype/icon/type/SD_REQTYPE/id/10535","groups":[],"key":""}],"reqGroups":[{"id":22,"name":"General"}],"orderMapping":{"12":[51],"22":[51]},"kbs":{"kbEnabled":true,"kbLink":{"appLinkId":"cbd4967e-ef49-3c51-a278-9d4925c1dd46","appLinkName":"System Confluence","appLinkUrl":"https://vocali.atlassian.net/wiki","spaceKey":"SIIM","spaceName":"Soporte clientes","spaceUrl":"https://vocali.atlassian.net/wiki/spaces/SIIM","isServer":false},"labels":[],"projectKey":"SPC","serviceDeskId":8,"kbLinkDomainURLs":["https://vocali.atlassian.net"]},"createPermission":true,"portalAnnouncement":{"portalId":8,"canEditAnnouncement":false,"canAdministerProject":false,"portalProjectKey":"SPC","userLanguageHeader":"","userLanguageMessageWiki":"","defaultLanguageHeader":"","defaultLanguageMessage":"","defaultLanguageDisplayName":"Spanish (Spain)","isUsingLanguageSupport":true,"translations":{}},"canViewCreateRequestForm":true,"isProjectSimplified":false,"mediaApiUploadInformation":{"token":"eyJhbGciOiJIUzI1NiJ9.eyJpc3MiOiIwNmE1MTA3Yy1lMDY3LTRlNjQtOTAxOC0zNjZlNGNiYzRlMGIiLCJhY2Nlc3MiOnsidXJuOmZpbGVzdG9yZTpjb2xsZWN0aW9uOnVwbG9hZC11c2VyLWNvbGxlY3Rpb24tNzAwMDE3NzQwIjpbInJlYWQiLCJjcmVhdGUiLCJ1cGRhdGUiXSwidXJuOmZpbGVzdG9yZTp1cGxvYWQ6KiI6WyJyZWFkIiwiY3JlYXRlIiwidXBkYXRlIl0sInVybjpmaWxlc3RvcmU6Y2h1bms6KiI6WyJyZWFkIiwiY3JlYXRlIl19LCJleHAiOjE3NzkzMzk4ODUsIm5iZiI6MTc3OTMzODY4NSwiYW5vbklkIjoiYW5vbi11c2VyIiwiaHR0cHM6Ly9pZC5hdGxhc3NpYW4uY29tL2FwcEFjY3JlZGl0ZWQiOmZhbHNlfQ.dNd0d7Xk9fIjmMAv1YF_R9NKppXuSX3TcDlt9BCRj7s","targetCollection":"upload-user-collection-700017740","endpointUrl":"https://api.media.atlassian.com","clientId":"06a5107c-e067-4e64-9018-366e4cbc4e0b","tokenDurationInMins":20},"categories":{"categoriesSupported":true,"categories":[{"id":"d69c56c3-b039-4bf0-8984-1c7610865684","name":"Aplicación de Escritorio Invox Dictation","description":"Consultas y resolución de problemas relacionados con la aplicación de escritorio de INVOX Medical","categoryUrl":"https://vocali.atlassian.net/servicedesk/customer/portal/8/topic/d69c56c3-b039-4bf0-8984-1c7610865684","lastUpdated":"1753300498061","createdAt":"1655795639171"},{"id":"439af9bf-32a1-4e30-bf03-4a46aecc6d20","name":"SDK Invox Dictation","description":"Consultas y resolución de problemas relacionados con el SDK de INVOX Medical","categoryUrl":"https://vocali.atlassian.net/servicedesk/customer/portal/8/topic/439af9bf-32a1-4e30-bf03-4a46aecc6d20","lastUpdated":"1753300512208","createdAt":"1655795690731"}]}},"portalWebFragments":{"headerPanels":[],"subheaderPanels":[],"footerPanels":[],"pagePanels":{"propertyPanels":[],"legacyPropertyPanels":[]}}}
{"headless":false,"wacLink":"https://www.atlassian.com/software/jira/service-desk/powered-by?utm_medium=jira-in-product&utm_source=jira_service_desk_portal_footer&utm_content=vocali","serviceDeskVersion":"3.3.0-OD","contextPath":"","xsrfToken":"918c580b3c5ff63a8a23085e0afa189c8057f380_lout","baseUrl":"https://vocali.atlassian.net/servicedesk/customer","relativeBaseUrl":"/servicedesk/customer","jiraDisplayUrl":"https://vocali.atlassian.net","onDemand":true,"mediaApiExternalUrl":"https://api.media.atlassian.com","mediaApiAppClientId":"06a5107c-e067-4e64-9018-366e4cbc4e0b","fabricEmojiUrl":"/gateway/api","helpCenterType":"BASIC","traceId":"5a7c0ff43a504089b3e039ea0702100c","siteDefaultLanguageTag":"en-US","featuredValues":{"multiHelpCenterEnabled":false,"hcAIAnswersEnabled":false,"jsmAiConfigEnabled":true,"helpCenterCustomizationEnabled":false},"helpCenterHomePageSlug":"portals","customerAccountAvailabilty":"JSM_AND_JCS","baseUrlCSM":"https://vocali.atlassian.net","edition":"standard","anonymousEnabled":true,"requestIntroEnabled":true}